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We understand that certain circumstances can lead you to reevaluate the purchase decision. If you wish to return or exchange a product for any acceptable reason, Feeling Sexy Australia has set guidelines in place, provided you fill out the form and submit it within the allowable duration of time.
The basis for approval will be evaluated on the following conditions:
To simplify the process, all Return/Exchange requests will be treated as a refund. Once you return the item, we will process it for refund, and you can always place another order for the intended product.
You are encouraged to contact us at the soonest possible time for prompt processing of the Return/Exchange. Please make certain that the product you ordered will be returned in the same state that you received them.
Here are some tips to help facilitate an easier refund process: